Contact Paypal

Archive for January, 2010

When I logged into PayPal, I got the following message.

"Security Measures

We are currently performing regular maintenance of our security measures. Your account has been randomly selected for this maintenance, and you will now be taken through a series of identity verification pages.

Protecting the security of your PayPal account is our primary concern, and we apologize for any inconvenience this may cause.

Bank Account Information : " and wanting me to verify it. Since they already have my info, I’m wondering if this is normal?
I logged into PayPal using both the "http" and "https." Was going to check my account balance and got that message both times.

I can’t even get a phone number so I can phone PayPal to see if this is really legitimate. I thought maybe it was because I had a different computer but got the message even using a PC I’ve used there before.

NO you are probably not at the real paypal. You are most likely at a PHISHING site that will store your information and use it to steal your account and identity. Only go to paypal by typing in https://www.paypal.com/ in your address bar (make sure it’s https for extra security). Don’t use links unless you know 100% that they are legit.

From the official paypal website:
Questions PayPal will never ask you in an email.
To help you better identify fake emails, we follow strict rules. We will never ask for the following personal information in email:

* Credit and debit card numbers
* Bank account numbers
* Driver’s license numbers
* Email addresses
* Passwords
* Your full name

PayPal Customer Service:

1-402-935-2050
(a U.S. telephone number)

4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday

This is a good question. I’ve ofton wondered about this myself

So, I purchased an item the other day with paypal, but my credit card expired this month and also has a new 3 digit security code… but i forgot to update that on my paypal before i made the purchase. the status on paypal says "complete" and it took the money from my card but I did not receive the item (it was a digital purchase) …. what’s going to happen now?

PayPal may either write you and ask you to update your card, or, as they have done with me before, try to debit my PayPal balance, and if I didn’t have enough in there, it would become a negative balance, they would pay the vendor and ask me to add funds to my PayPal account to bring it current and keep my account in good standing.

I have been searching for a place online to buy cell phones online and with the payment method of paypal,where can i get that online?

You got to try out this page i got some cell phones from some days ago, they are pretty great phones and the cost was really affordable and i got my orders in 4 days and i wasn’t disappointed at all.

i made a paypal account so that i can pay for a virgin mobile bill using it. i got the account, but now it is telling me that paypal isnt registered on my virgin mobile account. it is asking for credit card information, but there is none. the money should be on my paypal and be able to take it out of there straight to vmobl (i thought). what am i doing wrong? thanks

Don’t bother. Virgin Mobile is known to double/multicharge accounts repeatedly until they are completely drained in some cases. Save yourself a customer service/refund nightmare and topup only.
In fact, in general, don’t bother autopaying most prepaid companies. Boost and Straight Talk are also known to screw up. It is a B**** to get your money back because all of the burden of proof is on you. Topups ONLY.

thanks
im pretty sure ive seen the paypal logo at shops

You simply do a bank transfer

i have a bank account but no credit/debt card. i want to buy a virgin mobile cell phone because im 16 and its no contract, and you have to pay with paypal or credit/debt card. i was wondering if you can pay a bill with paypal and if it can just take money directly out of your bank account to pay a bill.

i have a bank account but no credit/debt card. i want to buy a virgin mobile cell phone because im 16 and its no contract, and you have to pay with paypal or credit/debt card. i was wondering if you can pay a bill with paypal and if it can just take money directly out of your bank account to pay a bill.

Hi. I opened up a PayPal dispute after not having received an item I bought for nearly a month and a half. (From Singapore) I paid 15 dollars alone for shipping and handling; the seller responds to my message saying that it is not his fault because "the Buyer did not OPT for registered mail so the seller is not responsible for the item gone missing." Is this a valid argument? I thought sellers are supposed to use registered mail; and I paid enough for registered mail ($15 is more than enough I think).
Anyway, I want to know if it is my fault for not explicitly saying that registered mail should have been used. Or is it the seller’s fault for not using the registered mail, which lead to this kind of problem?. And finally, would I win this claim with given information? Thanks for the answer in advance.

You need to find out what is the price for registered and non registered mail from Singapore. To see what you paid for. Find out from the post office also if the shipment went through at all, and if the cover lost items.
Find out from paypal who has the burden to opt for registered mail or the postage price alone states the type of postage. Is there a limit for postage charges

Long story short. I sold an iphone on ebay. I sold it to someone out of the country and on ebay I said that the buyer is responsible for all shipping charges. The buyer chose to use the cheapest First Class mail. When I dropped the box off, the post office told me that delivery confirmation nor insurance was available for First Class Mail so the box was not insured. Low and behold, someone at the post office got sticky fingers, opened the box, stole the phone, and used brown tape to tape it back up and the buyer got the box with no phone inside. Both sides have shared our story with Paypal. We are waiting on them to decide who will get their money back. Paypal took the money back out of my account and they are holding onto it pending investigation. The post office says, sorry, we can’t help you, you didn’t pay for insurance. Has anyone had a similar story like this one and what was the outcome?
The buyer sent me pictures of the box. It had different color tape on it. Thats how I know the Post Office opened it and took the phone out. You idiot. You crack me up! Ha ha ha ha

eBay requires the seller to provide insurance. Since you didn’t buy it, you are self insuring and will lose.

I have escaluted a dispute into a claim. The current state is "awaiting other partys response" . Their deadline is today. If the other person doesnt respond, what will happen?

Paypal will look at all the info that has been supplied and make a decision based on that,usually in your favour because the other party has not been in touch and depending on if they still have the money/item.